Known Problems / Errors |
  
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Known Problems / Errors |
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Synkronizer 10.0 is installed but does not appear on the toolbar (under tools) or on the ribbon(under review)
The most likely cause is that Synkronizer ended up under "Disabled addins". This may happen is you stop (or crash) excel while Synkronizer is busy.
Proceed as follows to re-enable Synkronizer:
Excel 2007 / 2010
| 1. | Click the Microsoft Office Button image, click Excel Options, and then click Add-Ins. |
| 2. | Check if Synkronizer 10.0 is listed under "Disabled Application Add-ins" (it should be listed under "Active Application Add-ins"). |
| 3. | Select & remove Synkronizer from the disabled category. It will then appear in either "Active Application Add-ins" or "Inactive Application Add-ins". If it is listed under "inactive" then go to the ComAddin dropdown and activate it. |
Excel 2003
| 1. | Select Help » About Microsoft Office Excel » Disabled Items |
| 2. | Select the Synkronizer add-in and click Enable |
| 3. | Re-start Excel 2003 |
Excel XP (and also Excel 2003)
| 1. | Close Excel |
| 2. | Start RegEdit.exe |
| 3. | Select the following folder: Excel XP: HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Excel\Resiliency Excel 2003: HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Excel\Resiliency |
| 4. | If there is a key there called "DisabledItems" then remove the entire key or the items it contains. |
You could create a Registry file (.reg) to do this...
| 1. | Start notepad (or any text editor) |
| 2. | Cut and Paste the block of code below |
3. Save the file on your desktop with a .REG file extension
4. Double-click the saved file (you must have administor rights due to the changes under HKLM)
Windows Registry Editor Version 5.00
;REMOVE ALL DISABLED ITEMS
[-HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Excel\Resiliency\DisabledItems]
[-HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Excel\Resiliency\DisabledItems]
[-HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Excel\Resiliency\DisabledItems]
[-HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Excel\Resiliency\DisabledItems]
;REMOVE THE ADDIN LOAD COMMAND FROM HKCU
[-HKEY_CURRENT_USER\Software\Microsoft\Office\Excel\Addins\Synkronizer.Connect]
;ADD THE ADDIN LOAD COMMANDS TO HKLM
;for 32bit windows
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Excel\Addins\Synkronizer.Connect]
"FriendlyName"="Synkronizer 10.0"
"Description"="Tool for finding and managing differences."
"LoadBehavior"=dword:00000003
"CommandLineSafe"=dword:00000000
;for 64bit windows
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Excel\Addins\Synkronizer.Connect]
"FriendlyName"="Synkronizer 10.0"
"Description"="Tool for finding and managing differences."
"LoadBehavior"=dword:00000003
"CommandLineSafe"=dword:00000000
Language data is not found
If you work with Windows 7 or Windows Vista, it may occur, that not all language data will be displayed. The reason is that Windows saves automatically the data in the following hidden folder:
C:\Users\User-XY\AppData\Local\VirtualStore\Program Files (x86)\Synkronizer
You must remove this directory and then re-install Synkronizer, after that the latest language data is visible.
WMI (Windows Management Instrumentation) service is not installed or not working
If you get this error you'll need to verify that WMI service is installed and runs properly. Please run/install the following utilities:
WMI Diagnosis Utility:
WMI Repair Instructions:
http://windowsxp.mvps.org/repairwmi.htm
Known Error Messages
| • | Microsoft Visual Basic Invalid Picture |
| • | Object library invalid or contains references to object definitions that could not be found |
| • | Cannot run macro 'RibbonOnLoad'. The macro may not be available in this workbook or all macros may be disabled |
These errors usually occur when not all Microsoft Office updates are correctly installed and/or Microsoft Office is corrupted. Please download and install all Microsoft Office updates
http://office.microsoft.com/officeupdate/
and test if the problems are solved. If not you will have to re-install Microsoft Office
How to disable hyperlink warning messages
These articles describes how to disable warning messages about potentially dangerous hyperlinks in Office 2007/2003 programs
Office 2007: http://support.microsoft.com/kb/925757
Office 2003: http://support.microsoft.com/kb/829072
Problems with Excel 4.0 Macros
You receive an error message when you open a workbook that contains XLM macros
Excel 2003: http://support.microsoft.com/kb/820739/en